Production launch is blocked until the operator configures its real legal entity, registered address, public support email, effective date and counsel-reviewed refund summary.
Refund policy
A signed-in customer can submit a full-refund request from Account → Orders & refunds, or contact the public support email above if account access is unavailable. Each request receives a visible status. Approved refunds return through the original payment provider; bank processing time is controlled by that provider. This policy does not limit non-waivable statutory rights.